Help!  My Chromebook Wont Start!

This issue is not uncommon and usually happens when the system does not complete its shutdown sequence.  

To resolve the issue please try the following steps:

1.  Remove the power supply plug from the Chromebook.

2.  Press and hold the power button for 20 seconds.

3.  Re-insert the power supply plug.

4.  Press and release the Power button

At this point the  Chromebook should start.  If it does not please contact the IT Department to arrange for repair.  You can email Help@region1schools.org which will create a help ticket or you can call the help line at (860) 824-5123 ext 1421